Step-by-step setup
Follow these steps carefully to initialize your Ledger device, create a secure recovery phrase, and install an app to manage assets. Read every prompt on the device screen before confirming.
- Unbox & check packaging. Confirm your device is sealed and the packaging includes a recovery sheet. Never use a device with signs of tampering.
- Power on & choose a PIN. Connect the device, follow on-screen prompts, and set a PIN you will remember but others cannot guess. This PIN protects physical access to the device.
- Write down the recovery phrase. The device will display a 24-word recovery phrase (the "seed"). Write these words in order on the provided card — do not take a photo or store them digitally.
- Confirm and backup. The device will ask you to confirm a few words. Verify and then store your recovery card in a safe, fireproof place. Consider multiple geographically separated backups.
- Install Ledger Live. Download Ledger Live (desktop or mobile) from the official site and pair the device. Ledger Live is the companion app for sending/receiving and installing currency apps.
- Install apps & create accounts. Using Ledger Live, install the apps you need (e.g., Bitcoin, Ethereum), then add accounts. Ledger Live will show balances only when the device is connected and unlocked.
- Receive a test transaction. Send a small test amount to a new address shown on the device and verify the address on the device’s screen before confirming in Ledger Live.
Security best practices
Security is layers — device, backup, and behavior. Below are essential practices to reduce risk and keep your assets safe for the long term.
- Never share your 24 words. Ledger staff or support will never ask for it.
- Keep backups offline. Use hardware safe or safety deposit box. Consider metal backup tools for fire resistance.
- Verify addresses on the device. Always confirm that the receiving address shown in the companion app matches the address on your Ledger screen.
- Use passphrase feature cautiously. An optional passphrase adds a second factor but increases complexity — understand the implications before enabling it.
- Buy only from official channels. To avoid tampered devices, order directly from the official store or authorized resellers.
Frequently asked questions
- What happens if I lose my device?
- Use your 24-word recovery phrase to restore your accounts on a new Ledger device or compatible wallet that supports BIP39/BIP44. Keep your recovery phrase secure and accessible only to you.
- Can Ledger recover my funds if I forget my PIN?
- No. If you forget your PIN but have the recovery phrase, you can reset the device and restore with the recovery phrase. Without the recovery phrase, funds are unrecoverable.
- Is Bluetooth safe?
- Bluetooth on Nano X is encrypted. If you prefer not to use wireless connectivity, use a USB cable. The device still requires physical confirmation for transactions.